Terms & Conditions

Terms & Conditions
Contingency Training, LLC

​

1. Acceptance of Terms
   By scheduling, purchasing, participating in any training course or service, using our certificate verification portal, or accessing the Website at contingencytraining.com (the "Website"), the client or participant ("Client") expressly agrees to be bound by these Terms and Conditions in full. These terms constitute a legally binding agreement between Contingency Training, LLC ("Provider") and the Client.

2. Cancellation Policy
   a. Scheduled services must be canceled no less than seventy-two (72) hours in advance to avoid incurring the full cost of the service.
   b. Either party may cancel services without penalty if notice is given at least seventy-two (72) hours prior to the scheduled service.
   c. Cancellations within 72 hours of the scheduled start time will be charged in full, unless otherwise agreed upon in writing or in cases of force majeure.
   d. All cancellation notices must be submitted in writing via email to support@contingencytraining.com. Verbal cancellations will not be accepted.
   e. Repeated last-minute cancellations may result in suspension of service eligibility.

3. Instructor Unavailability
   a. In the event a Provider instructor becomes unavailable due to illness, emergency, or unforeseen circumstance, Provider will make reasonable efforts to notify the Client promptly and reschedule at no additional charge.
   b. If rescheduling is not feasible, the Client will be entitled to a full refund for the missed service. This constitutes the sole remedy available to the Client for instructor unavailability.

4. Ownership of Intellectual Property
   All intellectual property and related materials (the “Intellectual Property”) that is developed or produced under this Agreement will be the property of Contingency Training, LLC, excluding any Client material that relates to trade secrets, proprietary information, or sensitive content. The use or disbursement of the Intellectual Property by the Client will not be restricted in any manner. This specifically includes, but is not limited to, photography, video footage, and audio recordings captured during services. Contingency Training, LLC retains full ownership and rights to use, reproduce, publish, or distribute this content for lawful purposes. The Client is granted a non-exclusive, royalty-free license to use the media for internal purposes, such as training, documentation, or internal communications. Any public or commercial use by the Client requires prior written consent.
   Course materials, certificate templates, and Website content are owned by Contingency Training, LLC and may not be copied, distributed, or resold without permission.

5. Payment Terms
   a. Quoted services (e.g., group classes, custom training) are priced as stated on the Website or in written proposals.
   b. Additional or out-of-scope services (e.g., consulting, expedited requests) may be billed at an hourly rate, with minimum charges as specified.
   c. All payments are due at the time of booking or as invoiced.
   d. All payments are due within thirty (30) days of the invoice date if not paid upfront. Late payments may incur interest at the maximum rate permitted by law.
   e. Unpaid invoices beyond thirty (30) days may result in service suspension, and unpaid balances over sixty (60) days may be referred to collections.
   f. The Client agrees to pay all reasonable attorney’s fees, court costs, and collection agency fees incurred by Provider in recovery of past-due amounts.

6. Limitation of Liability
   Provider shall not be held liable for any indirect, incidental, punitive, or consequential damages arising from use of services, training, or materials. In all cases, the maximum liability of Contingency Training, LLC shall not exceed the total amount paid by Client for the specific service giving rise to the claim.
   Training is provided for educational purposes only. Certificates confirm completion but do not guarantee employment, licensure, regulatory compliance, or safety outcomes. Provider is not liable for accidents, injuries, misuse of skills, or third-party reliance on certificates.

7. Indemnification
   The Client agrees to indemnify, defend, and hold harmless Contingency Training, LLC, its owners, instructors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or related to (i) the Client’s negligence or willful misconduct; (ii) the condition of the Client’s premises, equipment, or worksite; (iii) injuries, illnesses, or damages sustained by the Client’s employees, contractors, or invitees; or (iv) the Client’s failure to comply with applicable laws, regulations, or these Terms and Conditions.

8. Refund Policy
   Refunds are provided only as stated in Section 3 (Instructor Unavailability) or if Provider cancels the service. All other sales are final. No-shows, late cancellations, or failure to complete a course do not qualify for refunds or rescheduling unless otherwise agreed in writing.

9. Certificate Verification
   Certificate details (e.g., name, course, dates, Cert#) are publicly viewable via the verification portal for authenticity checks. Provider does not remove valid certificates from public view except for proven errors or legal requirements. Misuse of Cert# or the system is prohibited.

10. Compliance and Safety
    Client agrees to provide a safe and cooperative environment during on-site services. Contingency Training, LLC reserves the right to terminate services immediately in the event of unsafe conditions, harassment, or failure to meet pre-agreed requirements. Any termination under this clause is considered billable in full.

11. Force Majeure
    Neither party shall be liable for any failure or delay in performing its obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, labor disputes, pandemics, power outages, or transportation disruptions. In such cases, the affected party shall provide notice as soon as reasonably practicable, and performance shall be extended for the period of delay or inability to perform.

12. Severability
    If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified to the extent necessary to make it enforceable while preserving the intent of the parties.

13. Governing Law and Jurisdiction
    This Agreement shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict-of-law rules. Any legal action shall be brought in the appropriate courts located within Louisiana.

14. Contact Information
    Contingency Training, LLC
    432 S Post Oak Rd, Sulphur, LA 70663
    support@contingencytraining.com