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Privacy Policy

Privacy Policy 
Contingency Training, LLC 

  1. Acceptance of Privacy Policy
    By accessing the Website at contingencytraining.com (the "Website"), scheduling or purchasing any training course or service, participating in training, using our certificate verification portal, or otherwise interacting with our services, the user, client, or participant ("Client") expressly agrees to be bound by this Privacy Policy in full. This Privacy Policy constitutes a legally binding agreement between Contingency Training, LLC ("Provider") and the Client regarding the collection, use, disclosure, and protection of personal information.

  2. Information We Collect
    a. Personal Data Provided by Client: Name, email address, phone number, company or organization name, contractor or employee details, course enrollment information, payment details (processed securely via third-party providers), and certificate-related data (including student name, Cert#, issue/expiry dates, instructor).
    b. Certificate Verification Data: Certificate details (e.g., student name, company, course type, dates, Cert#, instructor) are intentionally made publicly accessible via the verification portal when a valid Cert# is entered. This design enables employers, regulators, authorized parties, or individuals to confirm training authenticity.
    c. Automatically Collected Data: IP address, browser type, device information, pages visited, time and duration of visits, referral sources (via tools such as Google Analytics).
    d. Cookies and Similar Technologies: We use essential cookies for site functionality and analytics cookies for performance insights. Non-essential cookies may be disabled via browser settings or our cookie consent banner.

  3. How We Use Your Information
    a. To process enrollments, bookings, and payments for training services.
    b. To issue, manage, and verify training certificates.
    c. To enable public certificate verification as described in Section 2(b).
    d. To communicate with Client (e.g., confirmations, reminders, updates, or inquiries).
    e. To improve the Website, services, and user experience.
    f. To comply with applicable legal obligations, respond to lawful requests, or protect rights and safety.

  4. Public Certificate Verification
    Certificate details entered into the verification portal are displayed publicly for authenticity purposes only. No additional personal data is collected during verification searches, and no login or account is required. Provider does not log or store individual verification queries beyond standard server logs.

  5. Disclosure of Information
    a. Provider does not sell personal information to third parties.
    b. Information may be shared with:

    • Service providers (e.g., website hosting, payment processors such as Stripe or PayPal, email/communication tools, analytics providers like Google, American Heart Association, HSI or other affiliated services).

    • Legal authorities or regulators if required by law, subpoena, or court order.

    • Successors or assignees in the event of merger, acquisition, or business transfer.
      c. Public certificate data (as described) is accessible to anyone using the portal.

  6. Data Security
    a. Provider implements reasonable administrative, technical, and physical safeguards to protect personal information.
    b. Certificate database access is restricted to authorized personnel only. Public views use secure, read-only methods (e.g., HTTPS-secured pages).
    c. Despite these measures, no method of transmission or storage is 100% secure; Client uses services at own risk.

  7. Client Rights
    a. Access: Request a copy of personal data held by Provider.
    b. Correction: Request updates to inaccurate or incomplete information.
    c. Deletion: Request removal of personal data, subject to exceptions (e.g., public certificate records required for verification integrity, legal retention obligations).
    d. Opt-Out: Disable non-essential cookies or withdraw consent where applicable.
    e. To exercise rights, contact Provider as set forth in Section 11. Provider will respond in accordance with applicable law (e.g., CCPA for California residents).

  8. Children's Privacy
    Our services and Website are not directed to children under 13 years of age. Provider does not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.

  9. Third-Party Links and Services
    The Website may contain links to third-party sites (e.g., payment gateways, external resources). Provider is not responsible for the privacy practices, content, or security of such third parties. Review their policies separately.

  10. Changes to This Privacy Policy
    Provider may update this Privacy Policy at any time. The revised version will be posted on the Website with an updated effective date. Continued use of the Website or services after changes constitutes acceptance of the updated policy. Client is encouraged to review this page periodically.

  11. Contact Information
    Contingency Training, LLC
    432 S Post Oak Rd, Sulphur, LA 70663
    support@contingencytraining.com 
    Phone: [Your Phone Number]

Effective Date: March 11, 2026

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